STW Thesaurus for Economics

Lengua del contenido

B Business economics > B.06 Production management > B.06.04 Production planning > Quality management > Service quality

B Business economics > B.01 Management and business organization > B.01.01 Management and corporate planning > Quality management > Service quality

A General descriptors > A.00 General Descriptors > Quality > Service quality

W Economic sectors > W.09 Service industries > Service quality

TÉRMINO PREFERIDO

Service quality

TIPO

Descriptor

CONCEPTO GENÉRICO

CONCEPTOS RELACIONADOS

ETIQUETA ALTERNATIVA

Mystery shopping

EN OTRAS LENGUAS

Dienstleistungsqualität	German
Servicequalität
Testkauf
Qualität von Dienstleistungen
Testkäufe
Testkäufer

URI

http://zbw.eu/stw/descriptor/18821-5

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